Case Management

Comprehensive Case Management Support

Our case management services provide personalized support to individuals and families navigating complex systems and accessing vital resources. Our trained case managers work one-on-one with community members to assess needs, develop action plans, and connect with appropriate services.

We understand that every person's situation is unique. That's why our case managers take the time to understand your specific circumstances, challenges, and goals. We then work together to create a customized plan that addresses your immediate needs while building toward long-term stability and self-sufficiency.

How We Can Help You

Benefits Navigation

We help you understand and access the benefits you’re eligible for, including:

SNAP (Food Stamps)
Medicaid and Medicare
Social Security benefits
Housing assistance programs
Utility assistance
WIC benefits

Housing Support

Assistance with housing-related challenges:

Finding affordable housing
Understanding tenant rights
Preventing eviction
Applying for housing vouchers
Accessing emergency shelter
Home weatherization programs

Healthcare Access

Connecting you with healthcare services:

Health insurance enrollment
Finding primary care providers
Accessing mental health services
Prescription assistance programs
Dental and vision care
Specialty care referrals

Crisis Intervention

Immediate support during difficult times:

Emergency financial assistance
Food insecurity support
Utility shut-off prevention
Medical emergency navigation
Family crisis support
Connection to emergency services

Our Case Management Approach

1

Initial Assessment

We meet with you to understand your unique situation, challenges, and goals.

2

Action Planning

Together, we develop a personalized plan to address your needs and achieve your objectives.

3

Service Connection

We connect you with appropriate services and help you navigate application processes.

4

Ongoing Support

We provide continuous follow-up to ensure successful outcomes and address new challenges.

What Makes Our Case Management Different

We envision vibrant, inclusive communities where all individuals have equitable access to resources, opportunities, and support systems that enable them to thrive and contribute to the collective well-being.

Culturally Responsive

Our diverse team understands the unique challenges faced by immigrant and refugee communities.

Language Access

Services available in multiple languages with professional interpretation support.

No Barriers to Access

Services available regardless of immigration status, income level, or documentation.

Holistic Support

We address the whole person and family, not just isolated problems.

Making a Real Difference

Assistance Cases Annually

Including SNAP, Medicaid, cash assistance, and other vital support services.

Success Rate

Of clients successfully access the benefits and services they need through our support.

Languages Supported

Including Urdu, Punjabi, Hindi, Bengali, Pashto, Turkish, Arabic, Dari, and Uzbek.

Ready to Get Started?

Our case managers are here to help you navigate challenges and connect with resources. Contact us today to schedule your initial consultation.

Schedule Consultation Call (718) 513-4700

Walk-ins welcome: Monday – Friday, 9:00 AM – 5:00 PM
236 Neptune Avenue, 2nd Floor, Brooklyn, NY 11235

Case Management Services